Conference Structure & Agenda

eCustomer World 2002, Canada's eBusiness & CRM Show, is a multi-faceted event that will focus on providing timely IT solutions to the top business issues facing today's corporate executives. The conference has three main educational streams that are focused on one of the following strategic & timely topics:

• The CUSTOMER Track: "Winning Customer Focused Branding Strategies for Recurring Customer Revenue Streams"
• The IT SECURITY Track: "Securing and Protecting Critical Corporate Data and Network Infrastructures"
• The eBUSINESS Track: "Improving Enterprise Operational Efficiency and Productivity through eBusiness"

For complete details about the conference, please look at the Conference Overview.

Online Nomination Form & Deadlines

Speaker applications must be submitted via an online nomination form. Applications will be accepted until 5 PM, June 14, 2002.

Please note that submission does not guarantee selection. Following detailed review, only selected speakers will be contacted by the Conference Manager by the end of June to confirm their participation. Please note that preference will be given to sponsoring/exhibiting organizations during the review process. Due to production deadlines, selected speakers must be ready to submit their final presentation, in both soft (PowerPoint) and hard copy formats, no later than September 20, 2002. The eCustomerWorld Institute reserves full reproduction rights to all materials presented in eCustomer World 2002.

This year, all selected speakers are subject to a speaker appearance fee. Speaker fees will vary according to the duration of the presentation (20, 30 or 50 minute session slot). In addition, all speakers are responsible for covering their travel and hotel accommodation costs.

For further information about speaking opportunities, please contact the Conference Manager at conference@eCustomerWorld.com or call an ECWI representative at 416-467-0007.

About ECWI

The eCustomerWorld Institute is committed to encourage Canadian innovation and leadership. Its mission is to assist businesses to become more profitable and more competitive and the Institute plans to undertake collaborative research and development projects with the industry, the public sector and academia. Market surveys will allow the Institute to identify and gauge present market needs and future expectations. User surveys will provide effective ways to monitor the behaviour patterns of organizations and consumers alike. The Institute will disseminate the results of its research to its private clients on a consultative basis. For the business community at large, the Institute will offer a wide range of eBusiness education, consisting of conferences, seminars & training programs through the ECWI University. The Institute will also provide information through white papers and publications, as well as a free subscription to an electronic eBusiness newsletter and other online resources.

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For more information about ECWI, please contact (416) 467-0007.